1. Introduction
Welcome to Digital Card Suite ("we", "our", "us"). We respect your privacy and are committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Software-as-a-Service (SaaS) application, create digital business cards/profiles, or use any of our other digital identity services (collectively, the "Services").
By accessing or using our Services, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our platform.
2. Information We Collect
We collect information in three ways: information you provide directly, information collected automatically, and content you publish on public profiles.
A. Personal Information You Provide:
- Account Registration: Name, email address, phone number, and account password.
- Billing & Subscription: For paid plans, we (or our third-party payment processors) collect billing details, GST/tax numbers (if applicable), and billing addresses. Note: We do not store your credit/debit card numbers on our servers.
- Support Queries: Information you provide when you contact our customer support, including emails and screenshots.
B. User Profile Content (Public Information):
As a digital card/profile builder, any information you explicitly input to display on your public digital profile is collected by us to render the service. This may include:
- Company names, job titles, business addresses, and maps.
- Social media links, websites, and external URLs.
- Images, logos, videos, product catalogues, PDFs, and text testimonials.
C. Information Collected Automatically:
When you or visitors access your digital profile links, we automatically collect:
- Device & Usage Data: IP addresses, browser types, operating systems, referring URLs, and device identifiers.
- Analytics: Analytics regarding profile views, click-through rates on your links, and location data (country/city level based on IP).
- Cookies: Small data files used to maintain your login session, remember preferences, and improve user experience.
3. How We Use Your Information
We use the collected information for the following specific purposes:
- To Provide and Manage Services: To create your digital profiles, generate QR codes, maintain your account, and host your digital pages.
- To Process Payments: To handle secure subscription renewals, billings, and invoices.
- To Improve Our Platform: To analyze usage trends, fix bugs, optimize loading speeds, and develop new features.
- To Communicate With You: To send system updates, security alerts, invoice receipts, and administrative notices.
- To Prevent Abuse: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activities on our platform (such as phishing, scamming, or copyright infringement).
4. How We Share and Disclose Your Information
We do not sell your personal data to third parties. We only share information under the following strict conditions:
- Public Display (By Choice): Any content, contact information, or social links you put on your digital profile are meant for public consumption and will be visible to anyone accessing your specific URL/QR code.
- Third-Party Service Providers: We share necessary data with trusted vendor partners who assist us in running our platform, such as hosting providers (e.g., AWS, Google Cloud), analytics tools, and payment gateways. These vendors are bound by strict confidentiality agreements.
- Legal Compliance & Law Enforcement: We may disclose your information to government authorities, courts, or law enforcement if required to do so by applicable law, or in response to a valid court order/subpoena.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or corporate restructuring, your data may be transferred to the succeeding entity.
5. Data Security
The security of your data is paramount to us. We implement industry-standard technical and organizational security measures, including:
- SSL/HTTPS encryption for all data transmitted between your browser and our platform.
- Secure and hashed password storage.
- Regular monitoring of our servers for potential vulnerabilities.
However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Data Retention
- Account Data: We retain your account and billing information for as long as your account is active, or as required to fulfill our legal, tax, or accounting obligations.
- User Profiles: If you delete a profile or close your account, that data is permanently deleted from our active databases, though some cached files or logs may remain in our secure backups for a limited period (typically up to 30 to 90 days).
7. Your Data Rights
Depending on your location, you may have certain legal rights regarding your personal data:
- Access & Correction: You can log in to your dashboard anytime to view, edit, or update your personal or business data.
- Data Portability: You can request a copy of the specific personal data you have provided to us.
- Account Deletion: You can request the permanent deletion of your account and associated public pages.
To exercise any of these rights, please contact us at the email listed below.
8. Third-Party Links
Your digital profiles may contain links to external third-party websites, applications, and social networks. Digital Card Suite does not control, and is not responsible for, the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of any third-party links you interact with.
9. Children’s Privacy
Our Services are intended exclusively for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this page, and where appropriate, via an email notification.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer at:
Company Name: Digital Card Suite
Support Email: contact@digitalcardsuite.com
Mailing Address: info@digitalcardsuite.com
Website: https://digitalcardsuite.com